I just wanted to let you know that we received our flag order in the mail today and they were perfect! They were better that what we imagined and we are really looking forward to using them. I can honestly say from my personal stand point that I will ALWAYS recommend your business to anyone and everyone and we will always come back.
Brittany Williams
I received the flags today, that was FAST and they look great might I add! We are now in the flag business thanks to you! Thanks again!
Josh Rabalais
Thank you very much for all of your hard work and answering all my questions about the process and our order.
We greatly appreciate it!MY friendly UPS driver dropped the custom flags off yesterday! They are very cool and I like them a lot. Thanks for your help with this project, and I will be sure to give you guys a great recommendation !Thanks again. Take care!
Tom
Thank you! Thank You!
You and your company should be commended!!!!
So many overpromise and under deliver... NOT NorthStar!!!!
NorthStar is amazing!This is only my second order... both orders were delivered AHEAD of promise. Not too many companies perform like yours!!!!I will let everyone know how professionally you took care of even one of your smallest customers.Thanks Again!
Bryce
We decided to implement a promotion called "CRAZY DAYS" in some of our stores where we needed to boost sales and we wanted to draw attention to all our stores. So, we decided to do American flags and custom printed Jiffy Lube Flags on the curbs of our stores to catch peoples eyes. I was especially impressed with NorthStar Flags' website and was more impressed by the customer service I received when I called the 800 number. Everything they told me we received - especially the on-time delivery date that was quoted. Thank you so much!
Jackie Rea
I have recieved my custom flag order and could not be more satisfied, thanks for the expertise you displayed with me. The custom flag is more than great! Thanks again!
Dave L.
Thank you for all the time and effort which you gave
to our flag project. Kristen and Lee were great to work
with! They were both always very accommodating
and cordial. I really appreciated the excellent
service.The flags are spectacular! I am thrilled with them,and everyone else is as well.
We will certainly recommend NorthStar Flags if we
have the chance.
Bill
I got the flags yesterday and they look great! Thank so much--I appreciate your help in this process!
Jessica
Greetings from Anacortes, WA. Flags arrived yesterday and were delivered to customer this morning. Flags look great! Thanks for your prompt service! We'll have more for you soon.
Best regards, Joel
On behalf of UrbanGlass –THANK YOU! The table throw is immaculate and the color is precisely what we were looking for. A big thank you to Lee for his artistry and a big thanks to your team for your patience, attentiveness, and kindness. Your professionalism are much appreciated.
Shakira Ferrell
Hi Sandy- the flags got here last week and they look amazing. Thank you so much for getting everything in the time frame I needed it!
Lindsay Warner
Just want you to know that you've got my business from today forward. The flags and banner are absolutely outstanding. I've bought custom products for years and it seems that you never really know if your brand will stay intact on the products you're getting. You guys did a fantastic job of recreating my image and I thank you. As good as the printing is the quality of the flags and the banner is way beyond what I expected. Keep up the GREAT work. Thanks!
Carleton Wade
Thank you so much! You guys have been a pleasure to work with. I will certainly use you for all my flag orders.
Dellorie
I received the flags today. They look great. Thank you very much for the great service and fast turn around time. We will definately be working with you again if we need anything in the future. Thanks!
Radney
Wanted to send you a note of thanks for the great work on our flags! Especially for getting them to us early! Thanks Again!
Monica
Just received the flags, they look great!!Appreciate you getting them out so fast.Thanks again for you quickness and help.
Marty
We have received the flags and the poles. Everything looks fantastic! My husband loves them. We are all happy. Thanks so much for all your help. SO much appreciated!!!
Chanel Savage-Reid
I researched a number of flag and banner suppliers and not one of them came close to earning my trust like Northstar. One look at their website and I could tell they had the knowledge and expertise to handle our relatively complicated graphics files without any trouble. Not only was the end product absolutely terrific, all I expected and more, but the service NorthStar provided was consistently professional, cheerful and helpful. On top of all of this, NorthStar's prices were the best out of all the flag vendors who supplied quotes. I would use Northstar again in a heartbeat!
Jenni Walterreit
Just wanted to send a quick note to say the table runner turned out excellent!! Thanks, we look forward to working with you again!
Brandon J. Carlson, 360 Graphics
Super job on the flag, the quality and image are excellent! And the turnaround was outstanding...the completed flag was delivered to me within 3 days of placing the order!Thanks for a great job!
Ed Ober
The flags arrived today and it was refreshing to see them made exactly the way we wanted them. You did what you said you would do , on time andeverything was perfect.Thank you for assisting us in this project, they look great !
Nigel Loweth
The parcel has arrived earlier on this morning.
I just finished checking the quality control (3 flags)!
1) High Quality
2) Well printed
3) Perfect colors
Thanks a lot for your prompt delivery and yes indeed once again for your superb customer service.I will be placing more orders in the near future!!!
Adilson Roberto Almeida
I just wanted to say thank you for your very professional, accurate, and fast service. The team absolutely loved the flag! We received it here at the APO office just like we planned it! Thanks again for all the great service!
Johnny Gallardo
Just a quick thank-you note for the flags. DHL just delivered them and they look GREAT!!! I'm looking forward to seeing all these boats decorated with them - they will look fantastic.Once again many thanks for a job done well and quickly. I am impressed with your service!
Best regards, Iain
A few months ago I needed a flag and I needed it fast! You and your company were phenomenal with helping me deliver to my fellow Special Response Team members an awesome flag that was better than I ever imagined it would be. We used it to identify ourselves at the Connecticut SWAT Challenge which is the 3rd. largest SWAT competition in the Nation. Thank you so much for all you did!
Officer Joseph A. Farenga,
We received the flag today! That was so fast! Everyone here loves it! It came out perfect. Thanks for all your help and we will most definitely be in touch if we ever need your services again. Thanks again! Everyone was very impressed NorthStar Flags project specialists and the overall work!
Thanks again!
Scott Brady, Rich May,
Last week I had the opportunity to have several telephone conversations, followed by our placing an order with your office, for a custom designed pennant flag for my Wycliffe Stiffs Stickball League in Wellington, Florida.It appears from you telephone service, customer consulting, and your web site, that you run a terrific company. Many thanks for assisting us with my custom flag order this week!
Marty Ross
Thanks for the fast service and well informed staff.You guys are GREAT!
Sean Boyd
Just wanted to let you know, I received the Flag on Friday and was extremely pleased. Thanks again for all your help. You will be hearing from me again.
Kimberly Sutter
We received the custom table throw and it is absolutely perfect! It arrived looking even better than we expected. Thanks for working with us to get it done on time. We will definitely use NorthStar Flags again in the future!
Dawn Renner
Hope your Holidays were wonderful! I just wanted to let you know the flag is awesome and they loved it. My sister-n-law cried for 20 mins & couldn't believe we got them that flag. They went to the boat to take the flag & asked us to come, but it was alittle to cold for me. But i will send you a pix once they mount it on the boat.Thanks again!
Jo Duncan
John Dobbie here. Just wanted to drop you a line and thank you and the other fine folks at Northstar for a job well done. The corporate flag you made for my client looks great. The client hasn't seen it yet, but I feel confidentthat when they do see it, they will be thrilled. This is exactly the quality that they envisioned when they put their trust in me. This is also exactly what I envisioned when I put my trust in you. With the quality and quick turnaround that Northstar provided, you are truly business hero's. And like a true sales person, I of course will take all of the credit. I look forward to the next opportunity to work with Northstar. Thanks again!
John Dobbie
The banner arrived this morning. It looks wonderful--great job. We'll definitely be back to order more in the future. I appreciate your help. Thanks!
Winston Faircloth
I'm VERY impressed by the high level of your service, Really! It is so refreshing working with "Smart People", and so very rare, this days...
And I am not easily impressed. Thanks again for your help!
Victor
We just got the flags in and they look awesome! Thank you so much!!! I will send you a picture once they get hung up.
Thank you again!
Kelly
We received the flag today. Thank you so much for the rush, and we love it! It looks so good!!!
Maria Cipicchio
We love the flags! They look fabulous. We have had a great response so we will be ordering flags for each of the properties.Drummond Hill Apartments will be in contact with you to get some boulevard banners. I will be ordering more flags as soon as construction is completed here. Again, thank you for
all of your help!
Christie Haupt
The SRA flags I ordered were delivered yesterday and I wanted to let you know that you and your people did a BEAUTIFUL job! I'm very glad I chose your company to do the work.
Thank you so much!
Stewart Neill
I was at the new Dixie Cream Donut store yesterday for the pre-grand opening. I was able to inspect the flags which were BEAUTIFUL! and I was there to receive the shipment of poles. THANK YOU SO MUCH for your help on this project. I will definitely be calling you again. I'll send photos
when they get them installed.
Mary Jane
Just wanted to let you know that the flag arrived yesterday. I was pleased with the results and will be getting it to the Memorial Committee today. It
will be dedicated on Oct.11th at our annual memorial service. I was impressed with your company and the ease with which we communicated and got the project done. I'll definitely be recommending you!
Ingrid
We received the Troop 205 5' x 8' flag yesterday via UPS and wanted to commend you and NorthStar Flags for the outstanding job, super quality flag, and superb service! All of which are truly appreciated.
I thank YOU, for going the extra yard in rushing the job in order for us to get it in time for us to mount it for display at an Eagle Court of Honor this upcoming Sunday. We will take a photo to send you!
Thank you once again for the great service! Please make it a great day.
Mark Bunsinski
The flags we ordered arrived this afternoon. They are fantastic!!! I wanted to compliment you on your overall service. Everything was so easy and efficient. The club flags will enhance our image. Thank you so much!
Aloha and Mahalo
Mark Berwick,
President
Thanks again and again for all your help getting this done. You should get an award or something. You have represented your company very well and made my job easier. I hope you have a wonderful day:)
Rick Munson
We received our twirler flags and they are really cool!! Looking forward to flying them at our many venues this summer!
Martha
I just wanted to drop a quick line and let you know that we received our flag today, and it looks terrific. I am super pleased with the final product, especially the textured-look of the letters created by the crayon on the original drawing. Very cool!Anyway, we are presenting the flag to the school's administration team tomorrow at the 5th graders luncheon, and I cannot wait to see their faces when they lay eyes on it. They are going to be so excited at how great it looks and will look flying in front of our school. :-)Thanks again for all of your help and patience
Amy
Thanks for the file and looking forward to the finished product in a couple days. I am glad to know about you guys and excellent service you provide.For a small order like mine, you did a great job.
Doug Ward
We just wanted to let you know that we received the flag and it is OUTSTANDING! Thank you so much for all your help & expediency on this order!
Jim
Just wanted to let you know, I never let great customer service get away with some acknowledgment.
Our order, questions, issues and concerns were handled with great grace and concern for my complete happiness.
It is rare to get this level of professional care, anywhere. I applaud you and your team, and will inform all of my people to take care of their flag!
Larry
I’ve been meaning to send you a thank you note for taking care of our banner request so promptly. The hardware arrived Monday, and the banners on Tuesday. We love them! Unfortunately, it’s been raining hard all week, and our poor facility guys had to get drenched during the process to hang them, but they are ready to go for our big weekend event.
Thanks again for your great service through out the process. I’ll be sure to remember NorthStar should we have future need for additional banners.
Todd
WOW! You guys are great! I so appreciate the quick (and early) response. I will definitely be buying from you again and will let everyone I know what a great company you are. These days it's so difficult to find good customer service ... but you are on the top of my list! Thank you so much!
Kathy Presnell
Hey just wanted to let you know that I got my flag on Monday. It’s perfect in every way. I could not wait to show the girls the new flag for the boat. You should have been there to see their faces, it was great. We are going to send you a picture early next spring. GREAT JOB, GREAT QUALITY, AND EVEN BETTER CUSTOMER SERVICE. I am going to tell all of our boat buddies where to get their flags. Keep up the good work, and you will here from us soon.
Michelle Hurst and family
If we are ever in need of flags again, we will be buying from you, what a GREAT company.Thanks so much for your help!
Justin White
We've received both flags today, much early than expected. Thank you so much!!!! You guys are AWESOME. The flags are impeccable! My fiance and I are very impressed. I've researched with three local companies and you guys have outdone them with amazing customer service and product quality. Again thank you so much... and have a wonder holiday. :)
Vy and Spenser
I received the flag last night and I love it! Thank you so much for meeting my time line. I will definitely be back again when the need arises. You guys were great every step of the way.
Janine
We got the flag and we love it! Thank-you so much!
Gayle Martinez
Just wanted to drop a quick note about our flags I just received yesterday (the firefighter pipe band flags)…..they are AWESOME!!!!!! Can’t put into words how happy I am with them. THANK YOU so much and the fast turnaround was just icing on the cake!!!I’ll definitely be back for some more stuff in the future…just wanted to say thanks ;-)
William
You guys did an amazing job and everyone here at the office couldn't be more excited to actually hang it at the restaurant. The colors turned out perfect, so thank you! You guys were so helpful with everything and I just want to say Thank You again and let you know how pleased we are with the end result. We look forward to doing business with you again!!
Cameron Duncan, Marketing Manager
Thanks for everything guys! You've been great! Pretty excited to see how these come out, we are using them for our clothing co, as we are sponsoring The Bamboozle, a HUGE music event in NJ, so over a hundred thousand of people will see these things that weekend alone. Check out our site if you get a second (www.choonimals.com) and after the Bamboozle I will send you some pictures of us proudly showin off the flutters. We will use them while we are touring with the Vans Warped Tour this summer as well, and eventually we might need more! Thanks again, can't wait, and you will hear from us soon.
Chad Long
Hey Folks! The flags arrived yesterday and they look great! You will hear from us again for our future needs and thanks for the quick service.
Best Wishes,
Bob Moorman
Received the flags...they came out great!! My husband loved them...thank you so much!!!
Lynette Haemmerle
Thank you for the prompt response on the our order! I really appreciate the fact that your company had excellent customer satisfaction! You really stepped up! Thank You!
Shari Swanson
Just wanted you to know that I recieved the flag today...and it is AMAZING ! Very Nice Flag...I have no complaints ...it is exactly what I wanted...and it is so well made...I'm sure I'll have it for many years to come...I am very happy!!!!I may have another flag produced soon..."Northern Rhodesia"...So I will keep all the info, and get with you, when I decide to do it (maybe my Christmas present). I love flags....Thanks!
Glenn
The flag looks GREAT! Your service was Great! I am involved in the management of our sailing club ... I will recommend your services on our web site.Thanks again!
Paul Grenon
We absolutely love our new flutter flags and got a million compliments while we were on the Vans Warped Tour in front of tens of thousands of people a day! Heres a couple shots of our flutters in action, along with our tent. Hope you guys enjoy, and thanks for doing such an amazing job on them, they will be put to good use! We will definitely use you guys again and recommend you to anyone that asks!
Your friends at Choonimals
Just wanted to email you to let ALL of you guys did a great job on the flags we ordered, the two 5’ x 8’ logo flags for our local high school. They will be proudly flying over all their home games. Thank you so much for the help you gave me and making it so easy! It was appreciated and I know we will be sending more business your way!
Thanks, Jeff
I received the flags this afternoon and they look terrific! All too often, it seems, you only hear from customers when things go poorly and good customer service is too seldom recognized. Therefore, I wanted to say thank you for making sure that my order was processed and delivered on time. Please convey my thanks to all involved.
Rob
On behalf of myself and my whole company, I want to say thank you for getting this job pushed through, given the situation with the graphics computer going down. Your follow-up helped correct the glitch quicker and you guys worked together to get the job on the requested date. Thank you to yourself for your personal touch and thank you to the rest of your team for realizing what happened and being willing to correct the situation. We should get the flags tomorrow and my client will be able to put them up by the weekend, which is the time of their large church conference. Thank you again!
Mike
You guys are really great to work with! I've been interacting with various vendors and businesses throughout the course of planning my wedding and you guys are BY FAR the easiest to work with and most efficient! I appreciate your quick response time and attention to detail. I will definitely be recommending you to the boats around the island should they need new flags!Thanks again! I look forward to receiving my flag!
Elaine
When I first opened the package there is awlays a since of skepticism when it's your first time ordering from a new company. The first thing that impressed me was the quality of the fabric as i unfolded the flag. The texture, the feel, my thoughts were"definetly high quality"! But it didn't stop there. To me the most impressive attribute was the Eye Popping colors! It was a real pleasure to see my ideas and design transform from the high resolution graphic art from my computer, make the exact same crossover onto fabric! Wow, thoroughly impressed, well worth my money. My fellow band members all took pictures with the flag. I without a doubt will be doing more business with North Star. A-1 customer service! Thanks guys!!
Teko
Its GORGEOUS!!! I took it to work and am showing everyone. Hope it doesn't make them too jealous !!! :) :)
I'll be sure to send you a photo of it flying from our wedding boat--on 11/11/11! I can't thank you enough for all your help! Now i'm thinking.... what ELSE do I need a custom flag for?? :)
Elaine
I received my banners today. AMAZING!!!!!!! Wonderful, wonderful job, thank you so much. When I get these hung I will forward a photo to you. Thanks again for such a great job and for being patient with me on what I wanted. You guys are great!
Tommy Hewitt
Thanks! I am attaching a photo of the banner installation – thrilled! They look great!
Becky Stout
I just want you to know, " You Da Best"! The flag looks great! Many thanks to you and everyone that had anything to do with my one little flag. The turnaround time was unbelievable. If I wasn't so far away I'd come a give you a big hug. You've earned a new customer, can't wait to order something else. Thanks again!
Randall Parsons
I wanted to let you know how nice your work looks flying out in front of our office. Many thanks!
Bernhard Poegel
The flags look GREAT!! I am so excited. You guys did a great job. I am sure when the rest of the "MUW" teams see the flags they will want one too. You now have a customer for life. Thanks again for getting them done so quickly. Your customer service is outstanding.
Tina Pope
We received our banners today. They look great! Thanks so much for expediting this project for us!
Michelle Perez
Thank you ever so much for working with me to deliver a GREAT Christmas present to my partner, Peter, for his new Maine house (and barn!)!! He absolutely loved the flag ("It's the exact font!") and quickly ran it up the flagpole. It looks terrific, and it's already survived a day of Wind Advisory gusts and rain.It was a real pleasure to work with you all, and I look forward to recommending you to my friends and family for more unique gift ideas.
Happy New Year to you and your families, and thanks again for the top quality assistance and product!!
Lynn
Thank you so much for the extra effort you all put in to expedite the flags and have them in our customers hands on such short notice. We are very pleased with the product Thanks again!
Laura Hord
The flag looks great! Thank you so much for everything! thanks again!
Kevin Doleshel
